Tom Stables

Employment at Will and Unemployment Compensation Claims

One of the most challenging aspects of working in employment in an “at will" state like Texas, especially in a company with numerous locations (i.e., numerous managers who hire and fire), is dealing with unemployment compensation claims. The employmen... Read >

X, Y, or Z: Does an Employee’s Generation Really Matter?

Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it. -George Orwell As with so many other aspects of an excellent work place, strong HR solutions - hiring, training and ma... Read >

The Art (and Science) of Employee Engagement

It’s no secret that satisfied employees have higher morale in any organization, require lower labor costs and, ultimately, result in greater productivity and higher profits. However, many companies are unable or unwilling to break from the traditional man... Read >

Hiring The Right Employee

Finding the perfect employee to meet your company’s needs takes time. Understanding how to find that employee who is the perfect fit also takes knowledge and practice. According to a Gallup study, 70% of American workers are not fully engaged in their... Read >

Customer Service In A Down Economy

Hiring the right employees to interact with your clients and customers is every company’s first step towards excellence. It is the fundamental HR solution for every company. The downward spiral of the world economy over the past several years has broug... Read >

CAN A COMPANY’S HR SOLUTIONS MAKE A DIFFERENCE IN ITS CUSTOMER SERVICE?

When my wife and I were in our mid-20’s, we lived in Virginia. We had graduated from college and the economy wasn’t very good when we got out. We each had had several jobs before I got a job working in the shipping and receiving department in a very large... Read >

Talking With Employees About Performance

Employees want and need to know how well they are doing in their jobs. One of the most important functions any supervisor or manager has is to give their employees feedback about their job performance. Providing feedback to employees helps to ensure that ... Read >

HR Solutions and Customer Service

I had been with the hardware company in Virginia for about five years – three and a half as HR director. I had enjoyed the work and the people were great. We had made a lot of progress in establishing the HR department. We had formalized the hiring proces... Read >